
Physiotherapists have been primary contact practitioners for over 20 years, and a doctor’s referral is not required to see an Esperance Physiotherapy practitioner unless you are claiming the injury through a third-party provider (e.g. workplace injury or Veteran’s Affairs)
Medicare does not routinely cover allied health services like physiotherapy, podiatry & psychology.
However, the recently introduced Enhanced Primary Care (EPC) scheme now allows doctors to approve up to 5 allied health services per year on referral for current chronic or possible chronic conditions (3 months or longer in duration). Please discuss the EPC scheme with your physiotherapist or your treating doctor.
Most health insurance policies with ancillary or extras cover will provide a rebate for physiotherapy services. We offer HICAPS to save you time and there is no need to complete any paperwork.
To ensure you receive the full value of your service, please arrive 10 minutes before your appointment. This allows you to check in, make changes (if required), and complete personal details forms. Please bring any referral letters, relevant test results, e.g. x-rays, and appropriate clothing for your problem area.
Appointments are 30 minutes or longer. Our clinic operates on schedule for your convenience.
The clothing worn will depend on the treatment area. Generally, we recommend loose, comfortable clothing that will not restrict movement. Please confirm the required clothing before your appointment if you are unsure.
Payment is required for all appointments (e.g., Private, MVA, Workers' Compensation) at the time of the consultation in the form of cash, phone EFT, debit card & EFTPOS (VISA and Mastercard). We don't accept cheques. We also provide HICAPS claims on the spot for eligible health funds.
If you need to cancel your appointment, please provide at least 24 hours. We have a waiting list of clients in pain, and they would appreciate your appointment if you are unable to attend. Fees apply for late cancellations.
Parking and clinic access are via the rear of the building, with easy access for wheelchairs and mobility aids.
Arriving late may unfortunately shorten your treatment time. We regret any delay; therefore, we must adhere to all booking times and encourage you to arrive before your appointment. We make appointments to be fair to you and your Practitioner.
To ensure that all clients have a stress-free time with us, we respectfully request minimal noise.
Please turn mobile phones, pagers, and other electronic devices off before entering the clinic. Thank you for your cooperation.
We prefer an adult to accompany clients aged 16 and under to their first consultation. We are strictly a non-smoking environment.
If you prefer a male or female physiotherapist, please advise our reception team at the time of booking.
Please call us at (+61 890715055) if you have any unanswered questions about this page.